Contact Us

At Larnivo, customer satisfaction is important to us. Whether you have questions about our kitchen faucets, dish drying racks, an existing order, shipping, or returns, we are here to help.

We aim to provide a smooth and convenient shopping experience and will do our best to assist you with your questions and concerns.

Get in Touch

If you need assistance, please contact us using the details below.

Trade Name: Larnivo

Phone Number: +5568999751486

Email: support@larnivo.com

Business Address: Lago Center, R. Cel. Pedro Bogéa, 203 - Centro, Lago da Pedra - MA, 65715-000, Brazil

Customer Support

Our support team can assist you with:

Product information about kitchen faucets and dish drying racks.
Order confirmation and order-related questions.
Shipping and delivery updates.
Return and refund requests.
Damaged, defective, or incorrect products.
Questions about Cash on Delivery (COD).

Shipping Information

At Larnivo, we offer free shipping on eligible orders.

Handling time: 1–2 business days.
Transit time: 3–5 business days.
Estimated total delivery time: 5–8 business days.

Delivery times are estimates and may vary due to courier operations, public holidays, weather, or other unexpected circumstances.

Returns and Refunds

We offer free returns on eligible products under our return policy.

Return request period: 14 business days, subject to applicable consumer rights.
Refund processing: Typically within 3 business days after approval.

Please contact Larnivo with your order details if you need to request a return or refund. Our team will explain the next steps and applicable refund arrangements.

Payment Method

Larnivo currently accepts Cash on Delivery (COD) only. Payment is collected when your order is delivered, according to the delivery provider's procedures.